Frequently Asked Questions
Find answers to some of the questions we are asked most often about the products available at Ironbridge Candle Company, including home fragrance, cosmetics, home accessories and selected collections from brands such as ester & erik. This page is designed to give clear, general information about our products, ingredients, fragrances and other common queries.
Yes, our home fragrance and cosmetics products are vegan friendly. Product details are always shown on the individual product page where relevant.
We offer a wide range of fragrances across our home fragrance collection, from fresh and uplifting scents to warmer, richer and more indulgent blends. Availability can vary by product and season, and some fragrances are available across multiple ranges. You can explore the current options on the relevant product pages throughout our website.
The wax we use depends on the product. Our wax melts and tea lights are made using rapeseed and coconut wax. Our pillar candles are made using a blended soy wax. Our other candles are currently made using soy wax, although we are in the process of moving over to a new hybrid blend of apricot, coconut and soy wax.
Our home fragrance products are carefully made and selected with fragrance in mind. Scent strength can vary depending on the product type, fragrance blend and the size of the room, but we focus on products that offer a good fragrance experience.
Yes, we offer refill options on selected products, including our candle refill service and reed diffuser refills. Availability depends on the product.
Yes, every product available at Ironbridge Candle Company is handmade. This includes our home fragrance, cosmetics, home accessories and the products we stock from other brands. We carefully choose products that reflect the same attention to quality, craftsmanship and finish across the whole range.
Yes, Ironbridge Candle Company has a physical shop as well as an online store. Our shop is based at the Jackfield Tile Museum in Ironbridge, Shropshire, so you can visit us in person or shop online.
Our home fragrance products should always be used with care around pets. The fragrance oils we use are formulated from a blend of naturally derived and man-made ingredients, and every fragrance is used in line with strict IFRA standards. As with any fragranced product, candles, reed diffusers and room mists should be used responsibly, kept well out of reach of pets, and enjoyed in a well-ventilated space. Candles should never be left unattended, and diffusers and room mists should be positioned where pets cannot knock them over or come into direct contact with them.
Home fragrance products should always be used as intended and with care in the home. The fragrance oils we use are formulated from a blend of naturally derived and man-made ingredients, and every fragrance is used in line with strict IFRA standards. As with any fragranced product, candles, reed diffusers and room mists should be used responsibly, kept out of reach of children and pets, and enjoyed in a well-ventilated space.
It is completely normal for a candle to smell slightly different cold than it does when burning. When unlit, you are smelling the fragrance as it sits in the wax, often picking up certain notes more strongly. Once the candle is lit and the wax begins to warm, the fragrance is released differently and other notes can come forward, making the overall scent feel warmer, softer, richer or sweeter depending on the blend.